np77 Privacy Policy

np77 ("we," "us," or "our") operates the online gaming and sports betting platform accessible at np77.club. We are committed to protecting the privacy and personal data of all players who register and use our services, including Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines.

This Privacy Policy applies to all personal information collected through the np77 website, mobile browser experience, customer support channels, and any other services we provide. By using np77, you consent to the data practices described in this policy.

np77 operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We take our obligations under Philippine data privacy law seriously and have implemented appropriate technical and organizational measures to protect your personal information.

np77 collects personal information that is necessary to provide our gaming services, verify your identity, process transactions, and comply with our legal and regulatory obligations. The categories of information we collect include:

Information You Provide Directly:

• Full legal name, date of birth, and gender
• Email address, mobile number, and residential address
• Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys ID)
• Payment method details, including GCash account numbers, PayMaya details, BPI, BDO, or Metrobank account information
• Username, password (stored in encrypted form), and security questions
• Communications you send to our customer support team via live chat or email
• Responses to surveys, promotions, or feedback forms

Information Collected Automatically:

• IP address, device type, operating system, and browser type
• Geolocation data (country and region level) to verify eligibility
• Session data, including login times, pages visited, and features used
• Game activity logs, including bets placed, games played, and transaction history
• Cookie identifiers and similar tracking technologies (see Section 6)

Information from Third Parties:

• Identity verification data from third-party KYC (Know Your Customer) service providers
• Fraud detection signals from payment processors and anti-fraud partners
• Publicly available information used to verify your identity or detect prohibited activity

np77 uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your np77 player account, including verifying your identity and age (21+ requirement) during registration.
• Service Delivery: To provide access to casino games, sports betting, live dealer tables, and all other features of the np77 platform.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Legal and Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and other applicable Philippine laws and regulations.
• Responsible Gaming: To monitor gaming activity and identify players who may be at risk of problem gambling, and to enforce self-exclusion requests and deposit limits.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited activities.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 live chat support team.
• Marketing and Promotions: To send you information about np77 bonuses, promotions, and new features — but only where you have given your consent or where we have a legitimate interest to do so. You may opt out of marketing communications at any time.
• Platform Improvement: To analyze usage patterns, improve our website and mobile experience, and develop new features that better serve Filipino players.

np77 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms and Conditions you agreed to when registering your np77 account.
• Legal Obligation: Processing required to comply with PAGCOR regulations, AML laws, tax reporting requirements, and other applicable Philippine legal obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

np77 does not sell your personal information to third parties. We may share your data with the following categories of recipients only where necessary and under appropriate data protection agreements:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to process your transactions.
• Identity Verification Providers: Third-party KYC service providers who assist us in verifying your identity and age in compliance with regulatory requirements.
• Game Software Providers: Licensed game developers and live dealer studio operators whose games are available on the np77 platform.
• Regulatory Authorities: PAGCOR and other Philippine government agencies where disclosure is required by law, court order, or regulatory mandate.
• Fraud Prevention Partners: Anti-fraud and cybersecurity service providers who help us protect the platform and our players.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom we share your data are required to handle it in accordance with applicable data privacy laws and our contractual requirements. We do not permit third parties to use your data for their own marketing purposes.

np77 uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and analyze how our website is used. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and login status to provide a more personalized experience.
• Analytics Cookies: Help us understand how players use np77 so we can improve our platform. Data collected is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the np77 platform.

np77 retains your personal information for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity verification records are retained for a minimum of five (5) years after account closure, in compliance with PAGCOR and AML requirements.
• Transaction records are retained for a minimum of five (5) years for financial reporting and regulatory compliance purposes.
• Customer support communications are retained for three (3) years.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter.

When personal data is no longer required, np77 will securely delete or anonymize it in accordance with our data retention procedures.

np77 implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of passwords and sensitive account credentials
• Two-factor authentication (2FA) available for all player accounts
• Regular security audits and penetration testing by independent cybersecurity professionals
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Continuous monitoring for suspicious activity and potential data breaches

In the event of a personal data breach that poses a risk to your rights and freedoms, np77 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by np77:

• Right to be Informed: The right to know what personal data we collect and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to processing of your personal data for direct marketing or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer via live chat or by emailing [email protected]. We will respond to all verified requests within thirty (30) days in accordance with applicable law.

np77 is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete the associated data, and take appropriate action in accordance with Philippine law.

Parents and guardians are encouraged to monitor their children's online activity and use parental control tools to prevent access to gambling platforms. If you believe a minor has accessed np77, please contact our support team immediately.

The np77 platform may contain links to third-party websites or services for informational purposes. np77 is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any external websites you visit. This Privacy Policy applies solely to information collected by np77 through our own platform and services.

np77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the np77 platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically. Your continued use of np77 following any update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

You may reach us via 24/7 live chat on the np77 platform, or by email at: [email protected]

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your privacy concern.